Coming home from a road trip is always a little tough, but this one has been infinitely more difficult. It’s been a full three weeks since United Airlines broke my wheelchair, and the thing still hasn’t been completely fixed. Instead of focusing on The Here and Now Project and our upcoming events, I have spent the better part of the last eight days feebly trying to tie up loose ends between the five companies in six states that have had a hand in getting my legs back into working order.
If you catch yourself thinking that shouldn’t be my job, you’re exactly right.
The fact is, I’ve heard nothing from the airlines since I blew them up on Twitter two weeks ago besides a couple of five word emails covering their asses with the mobility company in New Jersey. I emailed them 12 days ago to inform them that my chair was still faulting and heard nothing. The guy in Jersey has followed up multiple times, but the ones truly responsible for the nightmarish start to our vacation don’t seem to be bothered much by it.
The whole situation is completely surreal. If they had broken my actual legs, this would be an open-and-shut personal injury lawsuit, complete with compensation for pain and suffering and then some. But because of the general, systemic ignorance towards people in situations like mine, it’s much easier to write off what happened as, “it’s just his wheelchair.”
But it’s not just my wheelchair that they broke. That flight ended with my backside bloodied, and a trip to the emergency room. It led to a panicked run for my life in the Amtrak station. If it weren’t for an amazing team and my own support network, I might still be stranded on that bench in Philly.
No, that’s not me trying to start a new Instgram craze. Quadriplegic planking! Everyone’s doing it! That’s a panicked pressure release to avoid losing my entire summer (or much, much worse) to a sore because the wheelchair United Airlines broke almost caught fire.
In total, I spent 11 of my 14 days on the East Coast without my legs. And for all those troubles, the only thing I’ve gotten is a couple of tweets. I find it a little more than infuriating that I have to go all seventh-grade on social media to get a phone call from these people. If that’s what it takes, so be it.