Back on the Right Path

Thanks to some inspiration from my buddy Ian Mackay and his epic summer ride, I’ve been taking to the trails near my house on a semi regular basis. Granted, I don’t average 30+ miles a day like that crazy hippie, but a few miles a week helps me get some fresh air and run Hank’s brain into something that…

The Saga Continues…

It’s been a couple months since my last rant about the abysmal failure shortcomings of United Airlines customer service, and I have had far too many blog-worthy experiences that you should’ve read about by now, but you’ll just have to settle for a brief summer recap. I got the fancy new wheelchair that I’d ordered…

Customer Service Fault

Coming home from a road trip is always a little tough, but this one has been infinitely more difficult. It’s been a full three weeks since United Airlines broke my wheelchair, and the thing still hasn’t been completely fixed. Instead of focusing on The Here and Now Project and our upcoming events, I have spent the better part…

Recapping the Roll and much, much more.

In the blink of an eye, a week has gone by since I posted and I’m back on the West Coast. How did that happen? Whereas the first week dragged on at a torturous pace, the second zipped past like one of Washington DC’s metro trains (which were infinitely more accessible than their New York counterparts, by the…

Squeaky Wheels

Returning to the scene of the sparks was a little off-putting yesterday morning, but we had to take the train to reach our final destination of this circus we’re calling a vacation. I’m not ashamed to admit I got a little twitchy as I was pushed past the bench I spent half the night marooned like…

We the People.

The view outside our hotel room here in Philadelphia looks out over the Christ Church Burial Ground, the final resting place of Benjamin Franklin who, besides helping draft the Declaration of Independence and the Constitution, is also known as one of the first people to harness electricity. As I sat in my manual wheelchair, looking…

Stranger than Fiction

It only took a couple of seconds to recognize that the popping sounds coming from the bottom of my chair were sparks. What was supposed to be a throwaway travel day from NYC to Philadelphia after a few mild hiccups on the way to Penn Station turned into a mad dash to find somewhere, anywhere, to yank me out of…

And then this happens.

If the events of the first three days weren’t enough to bring four people to the brink of insanity, I don’t know what else could have done it. Despite a short reprieve from the chaos Tuesday night when we took a trip to the top of Rockefeller Center and were treated with a breathtaking view and a chance run-in with the most…

The Nightmare Continues

Where did we leave off last night? Oh yes, my bloody backside and defcon 627. Anyone who has kept track of my last few road trips is familiar with the resiliency of our collective crew’s attitude when it comes to wheelchair issues. We’ve pushed me around Southern California in a dead wheelchair for days on end, visited…

Recapping the Nightmare Pt. 1

16 hours of sleep and my senses have recovered enough to give you all rundown of what should become a pivotal example of why the aviation industry needs to finally join every other transportation agency in complying with the Americans with Disabilities Act. It all started out with the four of us in a quite chipper mood. We…